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System Features
Account Codes:
allows your company to issue employees a 4 digit code to access
phone lines to make long distance calls. When coupled with call
accounting software your company will have a complete log on who
made what outbound long distance phone calls.
Automated Attendant:
automatically answers and routes incoming calls to their
destination with out human assistance. We recommend: have the
automated attendant answer unanswered calls after 4 to 5 rings that
way if no one can answer the phone call the automated attendant can
route the caller to their destination. A day and a night greeting
can be set so you will never have to put your phone system into
night mode. Kind if a set it and forget it type deal. Voice Mail
Required.
Caller ID:
allows telephone system users to see who is calling
in when information is available. Must have caller ID signal
provided from service provider.
Call Logging:
Allows telephone system users to keep a of past incoming calls.
Must have caller ID service available from telco service provider.
Direct Inward Line:
incoming lines can be directed straight to an extension and
extensions mail box with out going thru the company directory.
Directory Dialing: Rolodex
type access to Personal and System Speed Dials and Inside System
Extensions
Door Phone:
instead of a door bell your company or home can take
advantage of a door phone to verify who and speak with people
directly who want to gain entrance to your facility.
Door Striker:
allows your associates to open the door to your facility from a
proprietary telephone.
Group Rings:
allows you to associate extensions to a group of
telephones. Example you can assign 5 phones to the accounting
department ring group and when some one wants to contact the
accounting department all they have to do is dial the accounting
department ring group number all telephones in the ring group will
ring. A mail box can also be associated with a ring group with a
flashing function key to alert users of a message.
Music on Hold:
allows your company to provide music or messages about your company
to be played while incoming callers are on hold.
Names for Extensions and
Trunks: you can associate a name for an
extension so when an associate calls another associates extension
the name of the extension will appear in the telephone's display.
You can also associate with an incoming line for phone systems with
2 or more companies the name of the incoming line will appear when a
call comes in.
Night Service:
allows you to put your system into night mode by
simply pressing a button.
Off Premise Extension:
allows you to forward an extension to an off-site extension so when
an extension is reached the phone system will seize an available
outside line and place a call to the pre-configured destination.
Single Line Telephones:
allows the capability of using analog telephones at significant
savings. The
Vodavi 2800 series single line telephones can be used as
fully functional end user telephones with a message waiting light at
a fraction of the cost.
T1 Interface:
allows the capability to have 24 incoming lines thru
a Telco provided T1 interface line.
Transfer Calls to Cell Phone:
Works best with the Telco provided business transfer feature. When
a call is answered by a person or automated attendant the caller can
be redirected to a cell phone directly dropping the caller from the
phone system making the phone line free for more calls to be
transferred.
Voice Mail Capability:
allows each user to have the capability
to have individual voice mail boxes, the capability of an automated
attendant, and notification of voice mail.
Telephone Station Features
Alphanumeric
Display: adds the capability of
performing telephone features thru the display of the telephone,
allows your end users to see who is calling in with Caller ID.
Background
Music: adds the capability to play music
thru the telephone provided thru the telephone speaker.
Barge In :
allows one to listen in on a call in progress, lets say for
training purposes. A loud beep tone will sound when a call is being
barged. Feature must be enabled in Class of Service.
Call
Forwarding: allows an associate to
forward a call to an extension or off-site to a Cell phone when not
available at desk.
Call Timer:
allows a user to time a call, lets say to
see how long one has been waiting on hold.
Call Waiting /
Camp On: adds the ability to let a user
to know that a call is waiting.
Centrix
Compatible: allows a station phone to
work with phone features provided by telco service provider.
Class of
Service: allows telephone system
administrators the ability to allow and disallow users features and
privileges associated with the phone system.
Conference
Calling: allows a user to place a call
and have more then 2 users or incoming callers join in on a
telephone conversation.
Direct Station
selection: allows users the ability to
connect or transfer a call to another user on the phone system
network with the touch of one button.
Do Not Disturb:
allows users the ability to not allow
incoming calls of any kind with the touch of one button.
Flash Key:
allow users to perform Centrex features provided thru capabilities
that require a hook flash.
Headset
Capable: Allows users to add an optional
headset.
Call Hold:
allows users to place calls on hold either system wide or to a users
telephone.
Intercom:
allows users to call other extensions on the phone system network
and communicate with one another.
Message
Waiting: a message waiting lamp alerts
users of a new incoming message waiting.
Microphone
Mute: allows users to momentarily
disable the microphone on the telephone while conversations are held
in that particular office.
Off-Hook
Signaling: allows attendants or operators
to signal users on a telephone call another call has arrived that
might be more important.
One Touch Keys:
allow users the capability to call other
extensions, place outbound calls, or turn off and on functions of
the phone system.
Paging / Public
Address Allows users and operators to page
extensions, a group of extensions, or all extensions on the
telephone network with a proprietary speaker telephone.
Soft Keys:
located below the display on the top of the telephone allows users
to perform the functions of the phone system thru the display with
the soft keys located below the display.
Speed Dial:
system wide supports up to 1000 speed
dials and up to 20 personal speed dials per extension. A user can
program speed dial buttons on a telephone that allow users to
quickly dial frequently used phone numbers.
Transfer Calls:
allows users to transfer calls to other extensions or to off-premise
phones such as Cell Phones.
Volume and
Contrast Controls: allows users to adjust
the volume of the speaker phone and background music and adjust the
contrast of the display on display telephones.
Voice Mail Features
Answering Machine
Emulation: allows your voice mailbox the capability of a
regular home answering machine that will screen your calls as they
arrive.
Automated Attendant:
the automated attendant can answer all calls or unanswered calls and
route the calls to the destination extension or extensions by
pressing the number keys on the telephone number pad. Callers can
also be routed to messages like press 1 for store hours and press to
our address.
Auto Time Stamp:
provides the time and date a voice mail message arrived.
Caller ID with return
call: allows users to see the source phone number that the
voice mail arrived from with a call back soft key button.
Centrex Transfer:
allows calls to be transferred from a Automated Attendant Greeting
straight to an off-site phone dropping the call from the phone
system making the phone system lines available to take more incoming
calls.
Conversation Record:
adds the capability of recording conversations for training
purposes. Intramail Pro upgrade will send recorded conversations as
a wave file to an email address. SOFTWARE
UPGRADE REQUIRED
Fax Detection:
the automated attendant can detect a fax tone and route a fax call
to the pre-programmed fax destination.
Message Notification:
a light on the phone will light when messages arrives to a users
mailbox.
Multiple Company
Greetings: the automated attendant can be configured to answer
incoming lines with different greetings. Multiple business can run
on one phone system.
Number of Messages
Displayed: displays the number of messages in a mailbox on a
compatible NEC digital display phone.
Offsite Message
Retrieval: allows station users the ability to call into the
system and retrieve voice mails 24 hours a day, 7 days a week, and
even on holidays.
Pager Notification:
provides notification of new voice mail messages to a cell phone for
retrieval of messages when off-site.
Password Protection:
allows a station user to configure a password to protect there
mailbox from unwanted intrusion.
Personal Greetings:
provides station users 3 different greetings that can be changed
from any Cell Phone or Home Phone by dialing in to the system
Ring Group Mail
Boxes: provides messaging for a group of phones like a sales
group or an accounting group. A function key on a phone can be
configured for message notification.
Transfer Calls to a
Cell Phone: You can configure
the voice mail system to send a caller out to a Cell Phone from an
Automated Attendant Greeting.
Voice Mail:
Allows Callers to Leave a Message an an Extension.
Voice Mail to Email:
Voice mail messages are sent to email in a wav format for listening
to voice mail messages. Also know as Unified Messaging.
SOFTWARE UPGRADE REQUIRED
Some features may be
optional , not applicable to all systems or require additional
equipment. Some federal and state laws require notification or
require consent from all parties prior to recording a telephone
conversation. The information contained herein is subject to change
without notice at the sole discretion of EZ System Sales. Att
trademarks are property of their respective owners.
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