System
Features
Account Codes:
allows your company to issue employees a 4 digit code to access
phone lines to make long distance calls. When coupled with call
accounting software your company will have a complete log on who
made what outbound long distance phone calls.
Automated Attendant:
allows incoming calls to be directed to their destination with
out human assistance. We recommend: have the automated
attendant answer unanswered calls after 4 to 5 rings that way if
no one can answer the phone call the automated attendant can
route the caller to their destination. A day and a night
greeting can be set so you will never have to put your phone
system into night mode. Kind if a set it and forget it type
deal. Voice Mail Required.
Caller ID:
allows telephone system users to see who is
calling in when information is available. Must have caller ID
service available from telco service provider.
Call Logging:
Allows telephone system users to keep a of past incoming calls.
Must have caller ID service available from telco service
provider.
Direct Inward Line:
incoming lines can be directed straight to an extension and
extensions mail box with out going thru the company directory.
Door Box:
instead of a door bell your company can take
advantage of a door phone to verify who and speak with people
directly who want to gain entrance to your facility.
Door Striker:
allows your associates to open the door to your facility from a
proprietary telephone.
Group Rings:
allows you to associate extensions to a group of
telephones. Example you can assign 5 phones to the accounting
department ring group and when some one wants to contact the
accounting department all they have to do is dial the accounting
department ring group number all telephones in the ring group
will ring. A mail box can also be associated with a ring group
with a flashing function key to alert users of a message.
Music on Hold:
allows your company to provide music or messages about your
company to be played while incoming callers are on hold.
Names for Extensions and
Trunks: you can associate a name for
an extension so when an associate calls another associates
extension the name of the extension will appear in the
telephone's display. You can also associate with an incoming
line for phone systems with 2 or more companies the name of the
incoming line will appear when a call comes in.
Night Service:
allows you to put your system into night
mode by simply pressing a button.
Off Premise Extension:
allows you to forward an extension to an off-site extension so
when an extension is reached the phone system will seize an
available outside line and place a call to the pre-configured
destination.
Single Line Telephones:
allows the capability of using analog telephones at significant
savings. The
Vodavi 2800 series single line telephones can be used as
fully functional end user telephones with a message waiting
light at a fraction of the cost.
T1 Interface:
allows the capability to have 24 incoming
lines thru a Telco provided T1 interface line.
Voice Mail Capability:
allows each user to have the
capability to have individual voice mail boxes, the capability
of an automated attendant, and notification of voice mail.
Telephone Station Features
Alphanumeric Display: adds the
capability of performing telephone features thru the display of
the telephone, allows your end users to see who is calling in
with Caller ID.
Background
Music: adds the capability to play
music thru the telephone provided thru the telephone speaker.
Barge In :
allows one to listen in on a call, lets say for training
purposes. A loud beep tone will sound when a call is being
barged. Feature must be enabled in Class of Service.
Call
Forwarding: allows an associate to
forward a call to an extension or off-site to a Cell phone when
not available at desk.
Call Timer:
allows a user to time a call, lets
say to see how long one has been waiting on hold.
Call
Waiting / Camp On: adds the ability
to let a user to know that a call is waiting.
Centrix
Compatible: allows a station phone to
work with phone features provided by telco service provider.
Class of
Service: allows telephone system
administrators the ability to allow and disallow users features
and privileges associated with the phone system.
Conference
Calling: allows users to place calls
and have other users and incoming calls the ability to join in
on a telephone conversation.
Direct
Station selection: allows users the
ability to connect or transfer a call to another user on the
phone system network with the touch of one button.
Do not
Disturb: allows users the ability to
not allow incoming calls of any kind with the touch of one
button.
Flash Key:
allow users to perform Centrex features provided thru
capabilities that require a hook flash.
Headset
Capable: Allows users to add an
optional headset.
Call Hold:
allows users to place calls on hold either system wide or to a
users telephone.
Intercom:
allows users to call other extensions on the phone system
network and communicate with one another.
Message
Waiting: a message waiting lamp
alerts users of a new incoming message waiting.
Microphone
Mute: allows users to momentarily
disable the microphone on the telephone while conversations are
held in that particular office.
Off-Hook
Signaling: allows attendants or
operators to signal users on a telephone call another call has
arrived that might be more important.
One Touch
Keys: allow users the capability to
call other extensions, place outbound calls, or turn off and on
functions of the phone system.
Paging /
Public Address Allows users and
operators to page extensions, a group of extensions, or all
extensions on the telephone network with a proprietary speaker
telephone.
Soft Keys:
located below the display on the top of the telephone allows
users to perform the functions of the phone system thru the
display with the soft keys located below the display.
Speed Dial:
thru system wide or personal speed
dials a user can program speed dial buttons on a telephone that
allow users to quickly dial frequently used phone numbers.
Transfer
Calls: allows users to transfer calls
to other extensions or to off-premise phones such as Cell
Phones.
Volume and
Contrast Controls: allows users to
adjust the volume of the speaker phone and background music and
adjust the contrast of the display on display telephones.
Voice Mail
Answering Machine
Emulation: allows your voice mailbox the capability of a
regular home answering machine that will screen your calls as
they arrive.
Automated
Attendant: the automated attendant can answer all calls or
unanswered calls and route the calls to the destination
extension or extensions by pressing the number keys on the
telephone number pad. Callers can also be routed to messages
like press 1 for store hours and press to our address.
Auto Time Stamp:
provides the time and date a voice mail message arrived.
Caller ID with
return call: allows users to see the source phone number
that the voice mail arrived from with a call back soft key
button.
Centrex Transfer:
allows calls to be transferred from a Automated Attendant
Greeting straight to an off-site phone dropping the call from
the phone system making the phone system lines available to take
more incoming calls.
Conversation
Record: adds the capability of recording conversations for
training purposes. Intramail Pro upgrade will send recorded
conversations as a wave file to an email address.
SOFTWARE UPGRADE REQUIRED
Fax Detection:
the automated attendant can detect a fax tone and route a fax
call to the pre-programmed fax destination.
Message
Notification: a light on the phone will light when messages
arrives to a users mailbox.
Multiple Company
Greetings: the automated attendant can be configured to
answer incoming lines with different greetings. Multiple
business can run on one phone system.
Number of
Messages Displayed: displays the number of messages in a
mailbox on a compatible NEC digital display phone.
Offsite Message
Retrieval: allows station users the ability to call into the
system and retrieve voice mails 24 hours a day, 7 days a week,
and even on holidays.
Pager
Notification: provides notification of new voice mail
messages to a cell phone for retrieval of messages when
off-site.
Password
Protection: allows a station user to configure a password to
protect there mailbox from unwanted intrusion.
Personal
Greetings: provides station users 3 different greetings that
can be changed from any Cell Phone or Home Phone by dialing in
to the system
Ring Group Mail
Boxes: provides messaging for a group of phones like a sales
group or an accounting group. A function key on a phone can be
configured for message notification.
Transfer Calls to
a Cell Phone: You can
configure the voice mail system to send a caller out to a Cell
Phone from an Automated Attendant Greeting.
Voice Mail:
Allows Callers to Leave a Message an an Extension.
Voice Mail to
Email: Voice mail messages are sent to email in a wav
format for listening to voice mail messages. Also know as
Unified Messaging. SOFTWARE UPGRADE
REQUIRED
Some features may be
optional , not applicable to all systems or require additional
equipment. Some federal and state laws require notification or
require consent from all parties prior to recording a telephone
conversation. The information contained herein is subject to
change without notice at the sole discretion of EZ System
Sales. Att trademarks are property of their respective owners.
Some features may be
optional , not applicable to all systems or require additional
equipment. Some federal and state laws require notification or
require consent from all parties prior to recording a telephone
conversation. The information contained herein is subject to
change without notice at the sole discretion of EZ System
Sales. All trademarks are property of their respective owners. |